All CRYSTAFLOW garments are handcrafted to order and take 2–4 weeks to produce, depending on the complexity of the design. Ready-stock pieces ship within 1–2 business days. Need it sooner? Contact our concierge for rush options.

Choose your design, select your size, and proceed to checkout. For bespoke pieces, you will be guided to share your measurements and preferences. You may order as a guest or create an account.

You may modify size or color details within 24 hours of placing your order, free of charge. After production begins, changes may incur additional time or cost. Contact us as soon as possible.

It begins with a private consultation where we discuss your music, choreography and vision. Our designers then create hand-drawn sketches, followed by a custom pattern, a toile fitting, construction with hand-placed crystals, and a final fitting. See the full process on our Bespoke Service page.

Yes. Color customization is available at no extra charge. Send us a reference image and we will match the color to your requirements.

We regularly create coordinated looks for teams and clubs. Group orders enjoy priority scheduling and dedicated coordination. Contact us to begin.

Refer to our detailed Size Guide with measurement tables for figure skating, rhythmic gymnastics and children’s sizes. Each garment also includes a complimentary fit adjustment.

Every made-to-order garment includes one complimentary fit adjustment within 14 days of delivery. Our atelier will alter the piece to perfection — just contact us.

Absolutely. We offer a full children’s range (4–12Y) across both disciplines, tailored to younger competitors.

We ship worldwide. Delivery timelines range from 1–3 business days within Mainland China to 5–14 business days for international destinations. See our Shipping page for full details.

Shipping is complimentary on all orders over ¥2,000. Orders below this amount are charged a flat fee by destination.

Yes. Once your order ships, you will receive tracking details by email. You can also track your order online at any time.

Ready-to-wear pieces may be returned within 7 days of delivery in unworn condition. Bespoke garments are eligible for complimentary fit adjustments rather than refunds. Full details in our Returns policy.

Hand wash in cold water, lay flat to dry, and store in the provided dust bag. Avoid heat, bleach and fabric softener. Our Garment Care guide covers everything.

Yes. We offer a complimentary Atelier Refresh service — cleaning, stone re-affixation and minor repairs — for all CRYSTAFLOW clients.